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This will clear the memory and set the software back to where it should be. mines doing the same thing. So I have just saved the design I was wanting to cut and pasted it into another page. When going into a 3D view, AutoCAD will change the visual style to a 3D style in this case hidden. Once Silhouette Studio has loaded, you will notice a blank 8.5 x 6 page on your screen. There seems to be a lot of trial and error with every die-cutting machine. Let me know how it goes, Trudi. Hope this helps. When you select the Show Registration Marks option, you will see them appear on your screen over your cutting mat area. I did what you suggested turned everything off and on again, and hey presto its suddenly working! I finally managed to figure out the registrations mark (Im using the new cameo if that matters?) When I called Silhouette support they told me I needed a new USB cord even though that is not the issue. Hope this helps. Almost like it is not reading it properly. In case you havent or another reader may have the same problem: Open the studio, Go to the online store. I recommend always updating directly from the Silhouette website. 1) check that your power cord is plugged fully into the electrical outlet. 2 over here with Mrs. Cameo & myself, and our relationship seems to lighten up rapidly I just found that this problem also exists in ArcGIS Pro, your solution also worked. HELP! Please help Where to next? Now I try to cut something and it is only cutting half the image. :o), sorry it was a spilling mistake it should be blade not plaid and yes it is the white plastic around the blade, Thanks! I hope this helps. I got the Silhouette Cameo, and very excitedly sat down to make my first cut. I must say that I have never tried to cut foam, so dont have any advice to offer. I have been cursing, not being able to make very small movements. Just purchased a Cameo and every time I try to open the software it just freezes at the initialization stage! In the kit there is a little spatula which you slide under delicate cut-outs for easy removalwithout tearing! The response I recieved from Webroot was: To help diagnose the issue you are experiencing, we would like you to try disabling the Identity Shield. . any and all help would be so greatly appreciated!!! I have sent SIL support an email as I am in Australia. http://www.youtube.com/watch?v=thCTcsujDHc&feature=related. And, as they say, if it aint broke, dont fix it!! Open the Silhouette Studio software It doesnt seem to do it on cardstock, but it has done it on the scrapbook paper. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You can also poke the blade through the cardstock to see how far beyond the thickness of cardstock it protrudes I bought a little kit at Walmart for $10. I also believe that you should have been able to cut through that cardstock with a much lower blade setting. I am fairly new to the Cameo and I just discovered the eraser tool. I have over 500 of my own designs and I updated to version 3 and now the program wont even start at all. I got my cameo a few weeks ago to cut out stickers and it worked perfectly fine. One of my readers is ready to pull her hair out in frustration over the problems shes having with her Cameo. But I close ArcGis (don't forget arcCatalog) and open it again I don't have to restart CC. On the Services tab of the System Settings dialog box, tap or click to select the Hide all Microsoft services check box, and then tap or click Disable all Let us know if you have any continued concerns after following these steps to manually update the firmware. every time i print from the studio it prints dots all across my image I also need a send2cutter.zip If you are using a heavier cardstock, you can first try a double-cut and, if necessary, turn the blade up to 4. When you want to move something the hand will show up and when I grab something, it deletes it or makes it smaller or larger(no arrow just the hand). He said that the programmers are working day and night to clean up this app and make it ready for us to use. For some reason, the pan tool (hand symbol) is permanently there, unless if I hover over different tools. They send me all of the same things to try like I am not doing something right. So, Cameo users cannot dial up settings that might fall in between the 10 presets. Has anyone ever had this happen before? Gloria Definitely worth a try. I went to place an image onto my document, but for some reason, Photoshop did not allow me to move or resize the image to my liking. holliem26@gmail.com. Customer support is poorly named. Im having a nightmare with my Silhouette Portrait and Silhouette Connect software. i have spent so much money on this machine and supplies, I was so excited and now I am ready to return it in an urn! Like you can't move it freely to exactly where you want it? Any trick how to print and cut on Cameo? 14. its more shiny. Chapter Ten: Will the Real Cookie Please Stand Up? WebNew Silhouette stuck in processing Hi there! I am finding that Silhouette is not so user-friendly. Do I need to upgrade to a different studio? They dont really give enough info only the basic setting up etc. I also only see a test cut button and not a cut button like all the videos show. Sound familiar? Im in agreement with you. I didnt realize my Cameo had an SD slot until one of my readers asked about it. LOL!! Select [Show grid options] Please help! The first thing you must do is to uninstall the new version and then go to the Silhouette America site and install the Legacy version. I have an SD slot in my cameo on the right hand side at the bottom to the left of the power cable and computer cable slots. My question is could you still load/upload materials using the silhouette software(not using the panel). cardstock or it wont cut at all. The exact thing that happen to the lady above with it taking so long soon as I set up unplugging etc everything she stated happened to me now its just stuck on blue screen and I have a MAC should I follow those exact steps??? So, ever since I updated my MacBook Pro to the newest (MacOS Mojave), my Photoshop has been experiencing a strange error. I did some research on the Silhouette America site and a number of Silhouette forums, and no one has discovered an SD slot on their Cameo, either. You need to trace it, then adjust your settings so all of it is yellow. Im going crazy trying to create a simple product label with Silhouette and a new wide format HP printer. The scroll wheel in the center helps you move your view. Setting rollers to 13 what the heck does that mean? First, when I said that you will probably use a blade setting of 3, thickness 33 and speed 3, thats for crafters who are working with cardstock for hand-made cards, scrapbooks and other similar paper crafts. Hi there! I know youre probably ready to pull your hair out at the thought of wasting more contact paper but, hopefully, after shutting down and restarting, the problem will be solved. VERY FRUSTRATING. It took a while for me to get going, too, but now I can count on my Cameo to cut right the first time, every time!! Thanks. do you have the latest version of Silhouette Studio (2.7.6)? Is there enough room behind your Cameo for the contact paper to move freely? 13. I left an extra 12 inches so the rollers would definitely have more paper to grab onto, but it doesnt matter. Gloria. hope that helps! My favourite methodthe one I personally use all the timeis tape. Thanks for the tips. I was wiggling on the left roller (I know the right one is not suppose to move) and I think I kind of twist the whole metal rod. It will be second nature once youve done it a couple of times. Del. I have to go through the steps of deleting the silhouette, emptying the recycling bin, go to the downloaded purchases and recovering all again. Was there ever a solution to this problem? Dont know if there really is such a thing, but doing the reset you described three times back-to-back has gotten me out of several jams! Also, if I have any success with a cut, I remove it once complete, carefully clear it from the mat and pop a new piece of card on the mat & back in to the machine and set it to repeat the same cuts (on the same type of card again) & even though the first piece came out fine the second piece will be a mess, when I have changed nothing. I know Silhouette America released an update to v.3, which fixes some bugs, but Im very happy with the Legacy version. I will start at the beginning. If you have trouble, let me know and I will help you through it!! Ive never heard of anyone else having this problem. I just cant get it to work. Driving me crazy and renders my Silhouette useless. Then youre ready to cut the image. Below are the links. Geographic Information Systems Stack Exchange is a question and answer site for cartographers, geographers and GIS professionals. I have an HTV emergency project and of course mine is doing this exact think. Let me know how it goes. Still no actual "fix" for what happened but I'm back up and running with minimal losses. Your issue is different than the 3 year old post. Pleeeeaaasssseeee help guys I wanna play with my new toy Many thanks Sam. Youll see a flashing blue cursor and a control point (more on that below). Ive so far had it cut 1 circle out of a 300gsm card stock and thats it. Hello! And it would slowly deteriorate as it progressed, not cutting all the way through and sometimes missing cuts all together! However just today (and because I have 215 placecards to cut) it has happened repeatedly. Anyway, when my blue and white status bar keeps flowing or says syncing, but never does, I have found I have some sort of driver problem. Im always here and always interested!! If so, are you following the instructions, carefully? THANK THANK! I have to be doing something wrong. Im enjoying reading all the responses and solutions to different problems. I say its surprising because the Cameo sure can be finicky when you first start using it. Is my machine defective or is the power cord known to be weak? I always look to your blog for advise!! Therefore it wont turn back on only by holding the power button and plug in the the power cord but only blue light screen appears . I also do continual research and post whatever I can find that will help Cameo users. (I PLAYED AROUND WITH THESE SETTINGS AND FIND OUT 0.005-0.005 OR 0.009-0.009 WORKS GREAT), I CAN FINALLY SAY IM LOVING MY CAMEO LOL. Wrap it under the roller prongs around the groove a few times.. then twist the roller and it should move over the floss and got unstuck.. I hope you can pin down the problem quickly and get busy creating!! This was a so helpful!!! You might very well have one of the defective blades. Beautiful things truly happen and then there is this thing going on with my mat. My machine is also giving me some issues with the sd slot too. Im pretty sure the tip of your blade is broken, James. In my first trials I try to use standard printer paper to save money on the highly likely crappy beginning results and it didnt work at all. This page has been translated for your convenience with an automatic translation service. I cant figure out how to make phrases into a stencil with my new cameo. The company is sending me a new cord first to try out. At first it was suggested the blade be set to 3 for med card stock. My vinyl stopped cutting where the rollers were. Please help!!! Joining table with thousands of transactions to one point (location) in ArcMap? Windows XP SP 3 x64 A blade setting of 10 is used for very heavy material such as canvass. Did either of you ever figure out what the issue is? Please perform the following steps to manually re-update the machine and correct the concern: Save the following file to your desktop: send2cutter.zip I do not know what to do. I watched the machine will it worked and got the feeling that its not butting enough brasher on the plaid and thats why its not cutting threw the paper This is not the case if I use the Scale feature to resize where I can manually enter the dimensions. I typed on the cutting mat HELLO and then crazy stuff started happening. I've found this to work as well, but as soon as the window or tool changes focus, its back! it started randomly getting stuck in the pan mode when i relase the wheel. I also had a most recent graphics card updated/installed. I have been having this problem as well and my cameo has become useless! Here is a YouTube video that illustrates how to change the roller width. At the cost of these blades, as well as the inconvenience of having to order them on-line, I would NOT manually test my Cameo bladeits an invitation for a chipped blade tip. And am too scared to try the double cut feature again for fear if it jumping up onto the mat & breaking my 2nd blade. Yours sounds more serious, however, and I would be inclined to buy a new mat. Im having the exact same issue, did you ever figure it out? If you enjoy Globug Ideas and find it helpful, please send me a postcard from your hometown. did u get it fixed? I thought maybe it is just a one-off and closed down the program. Now, you can go ahead and cut!! I tried cutting vinyl using the blade setting on 2 and speed 5. 2. Glenda in GA, Same problem, prevent the computer from allowing the cameo to phone home by turning off your internet access. How to use the Silhouette drawing tools: Lesson 2 Draw a non-regular shape, Draw Something! Good luck!! For some reason that corrupted the file and it wouldn't completely let go of the 3-D parameters even though it said it was back in 2-D mode. I installed the new v3 and it was a disaster. CAMEO3_V120.bin (firmware update file) I have re-installed it using the both the disk and the website. My cameo stopped mid job and said complete and to unload and then when i went to re start it the studio froze so I unplugged the USB that conects machine to laptop and it was fine however everytime i plug my machine in to cut a design it stops responding and will not work . I havent used my Silhouette in a while and sat down to use it and couldnt find anything in the new V3 software and it kept locking up on me. Im so sad Please help. the machine wont start. Cricut needs to be more specific regarding the thickness of materials it can handle and of the depths associated with different blade settings. Any suggestions on what my be wrong? Thanks, so much, for contacting me. I have borrowed my girlfriends and put it with my computer and it works fine. my blade got dull so.. ( all this happened right around the same time-ish ) I bought a new blade , updated my software, and opened a new roll of contact paper. SInce the machine cuts in seeming random patterns (a letter here, back to the top for part of a design etc as opposed to a printer that prints top to bottom) it left me confused as to what I had done wrong. Did you ever get your first problem resolved? Hi! Thanks for sharing the link and giving us crafters something to think about. I reinstalled the program and ALL of my files are gone. It was scary!!! Ask the community or share your knowledge. That way I can open newer design versions and save them in Legacy. Right clicking will bring up a menu on the screen and you will choose an option on the menu. Too bad the Cricut air came out one month after I bought my silhouette Cameo. Thank you xx. Does anyone know if there is there some way to test this? ctrl + RMB for zoom. This will reset everything. Please HELP! My first suggestion is to clean out the blade housing. It slides all over the place and messes up the vinyl and the image.. Sometimes the memory needs to be cleared and then youre back on track. I dont know what I am doing wrong. 4) if all of the above check out, then you may have a problem with your Cameo, in which case, you should call the Silhouette America support number. Type in /Library/Application Support Is your paper lined up properly on the cutting mat? Im so mad! Ive tried several adjustments to the cut settings. One.of the clips on the box was snapped therefore it wasnt putting enough pressure on. gYpV:+ Can't find what you're looking for? Mine tends to happen when its a large project or a very important one! That indicates you can click in that area and drag the panel to a new location. At any point your desired effect is achieved you may set the properties of the newly created image into place by clicking Apply. Does this matter? This means it could be 1) a mouse setting in the control panel (have you changed any settings, lately) 2) it could be a problem with the mouse, itself (try unplugging and re-plugging your mouse cord or, if its cordless, unplug the little stick and plug it back it) 3) the last thing I can suggest is downloading new mouse drivers. However, Im sure that many of my readers are Portrait users, so lets put a call-out to them to jump in and offer some advice!! I got the idea after watching a TV story thread involving malicious computer code that only activated when the computer was turned on the second time. If not, I would recommend calling the Silhouette America support team. Thank you for your alerted concern. Then, not so! Hmmm wheres that button in life??? Step 1 - Open the image in Silhouette Studio. I will do my best to help you fall *completely* in love with your Cameo. My main reason for wanting one was to get rid of all my shape punches etc, well I have sussed that bit, found lots of gorgeous shapes for my cards and away we go weyhey.. Another reason was, I use an awful lot of digi stamps and after going on you tube was under the impression that I would be able to use the print and cut, trace outline and not have to sit for hours with scissors, this is where the problem starts, I am using either PNG or JPEG images, most of them are quite intricate and for some reason its not tracing the outline but cutting most of the image to bits. I tried everything an ruined some material in the process. This is very annoying. I finally figured out where to set my rollers, the blade settings are what is recommended but it still doesnt work the way it is supposed to. Sometimes we all need a good listener. I tried settings of 3, 33, and blade 3. Then click and drag the width of the panel. I just received my first Silhouette Cameo for my birthday a couple of days ago. https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences. 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